WhatsApp Automation for F&B: The Complete Guide
8 January 2026 · By Asyraffie
In Singapore, WhatsApp is the default communication channel. Your customers are already on it. The question is: are you capturing every opportunity that comes through?
Most F&B businesses treat WhatsApp like a manual inbox — someone checks it when they can, responses are inconsistent, and follow-ups fall through the cracks. This isn't a people problem — it's an automation opportunity.
A well-built WhatsApp automation system can handle booking confirmations, menu sharing, order status updates, follow-up sequences, and re-engagement campaigns — all running 24/7 without your team lifting a finger.
The key is building flows that feel personal, not robotic. At autolabclick, we design conversational sequences that mirror how your best team member would respond — just faster, more consistent, and available around the clock.
The ROI is measurable from month one. One of our clients saw a 28% increase in repeat bookings and eliminated 90% of manual follow-up work within the first 30 days.
If you're still managing WhatsApp manually, you're leaving money on the table. Let's automate it.
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